Frequently Asked Questions
Everything you need to know about shopping with RAASTED
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return and receive your prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.
Which payment methods do you accept?
RAASTED accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, all RAASTED products come with a one-year limited warranty against manufacturing defects. If you experience any quality issues, please reach out to our customer service team.
Can I change or cancel my order after it's been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by visiting your account dashboard or contacting us directly.